Any person wanting to be a licensed Tourist Guide has to undergo the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course provided by Singapore Workforce Development Agency (WDA) approved training providers and pass all the relevant assessments before they could be issued with a Tourist Guide licence. Appended below are the minimum requirements to register for the WSQ TG Course.
Candidates must fulfil the following criteria:
- be over 21 years of age
- be medically fit
- be highly proficient in the language you wish to guide in
- possess a GCE 'O' Level Certificate with the following language proficiency :
if you are guiding in English : i) GCE 'O' Level Certificate with a Min. Grade B4 in English; or
ii) WSQ WPL Level 6 in English language
if you are guiding in Mandarin:
i) GCE 'O' Level Higher Chinese / Chinese as first language (Min. Grade C6); or ii) GCE 'O' Level Chinese as second language (Min. Grade B4); or
iii) WSQ Business Test Level 4 in Chinese language;
iv) Primary 6 pass or WSQ WPL Level 3 in English language
if you are guiding in other languages:
i) Have a high standard of proficiency in the guiding language;
ii) Primary 6 pass or WSQ WPL Level 3 in English language
2. Which are the training providers approved to conduct the TG course ?
There are currently 3 WDA Approved Training Providers (ATOs) to conduct this programme. Please contact the ATOs for the course fees and course schedules.
Tourism Management Institute of Singapore (TMIS)
T: 62388688 Website: www.tmis.edu.sg
Singapore Chinese Chamber Institute of Business
T: 63341080/63250071 Website: www.scciob.edu.sg
William Angliss Institute Pte Ltd T: 6637 9855
3. What is the objective of the new enhanced Tourist Guide course ?
The previous Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course which comprises 3 WSQ competency units has ceased enrolment in December 2015. WDA has launched an enhanced WSQ TG course in end 2016. This enhanced WSQ TG course is part of the TG Tripartite Taskforce's recommendations to improve the training and capability developments of the TG profession which was released in August 2015. The Taskforce consist of Employment and Employability Institute (e2i), Singapore Tourism Board (STB) and Singapore Workforce Development Agency (WDA).
The objective of the enhanced course is to improve the training curriculum and streamlined the assessment framework. Trainees can look forward to a more comprehensive and streamlined training curriculum targeted at equipping them with the relevant and applicable skillsets to carry out guiding services effectively. There will be more practical training hours to hone their guiding skills, e-learning modules to learn at their convenience, and new modules to ensure breadth and depth of knowledge.
4. What is the difference between the previous and current WSQ TG Course?
The new course has 6 modules as compared to 3 in the previous course addressing all relevant competencies which a licensed TG would need to carry out their guiding services effectively. For example, Handle arrival and departure of visitors' module gives training focus to help new tourist guides meet the actual demands of their work.
The new curriculum also provides for more training hours to allow trainees more practical training to put what they have learnt into practice. A new e-learning component will be provided for trainees to learn at their own pace. There will also be a national curriculum for 4 of the 6 modules :
1. Promote Singapore as Tourist Destination 2. Apply Tourism Knowledge 3. Write Tour Commentary 4. Conduct Tour
5. Why is a national curriculum needed?
A national curriculum will ensure consistent training delivery and assessment conducted by training providers as there has been feedback received on inconsistent content delivery of the training provided by the various WDA approved training providers. The national curriculum would ensure consistency in training and ensure alignment between training and assessment criteria.