21. Can I promote an Outbound tour which I will be guiding?
No. TGs/STGs are only allowed to promote and conduct tours within Singapore. You need a Travel Agent licence to promote or conduct any Outbound tours.
22. Can I provide Inbound and/or Outbound tour packages?
No. TGs/STGs are not allowed to provide Inbound (eg. 3 days/2 nights stay in Singapore) and/or Outbound packages (eg. 3 days/2 nights trip to Bangkok). They need a Travel Agent licence to provide such packages.
23. How to apply for UTAP?
UTAP (Union Training Assistance Programme) is an individual skills upgrading account specially for NTUC members. As a member, you enjoy UTAP funding at 50% of the unfunded course fee capped at $250 every year
24. What are half yearly assignments and why must I submit a record of assignments every half yearly?
Half yearly assignments refer to the tour assignments that tourist guides conduct for a period of 6 months (Jan - Jun / Jul - Dec). The submission of this record every 6 months is required under the Conditions of Licence of the Tourist Guide Regulations. All licensed tourist guides are therefore required to submit their half yearly assignment records to the Board on or before 15 July (for the period January to June) and 15 January (for the period July to December). A "Nil" submission is required if no assignments are done for that period. With effect from 1 May 2010, all tourist guides would need to access the Guides Online website and submit their half-yearly assignment records on-line. Attached please find a Step-by-Step Guide that will guide you in making your submission. The Board will not accept any written submissions henceforth.
25. Are there any individuals or organizations that have been exempted from the STB Act?
With effect from 23 November 2015, the Singapore Heritage Society (SHS) has been granted an exemption from the STB Act. This exemption allows SHS to engage or employ professionals or domain experts who may not be licensed tourist guides to guide their tours.
This exemption was granted based on the assessment that the tours by SHS are generally non-commercial in nature and primarily intended for its members and guests. The quality of guiding services for their tours are also deemed to be high, based on their good track record with the engagement of domain knowledge experts.
The exemption order can be found at https://www.stb.gov.sg/about-stb/Pages/Legislation.aspx