Travel Agents and Tourist Guides (T2AG) Update at the Singapore Sports Hub on Wednesday, 28 February 2018
Tourist Guide Code Of Conduct And Ethics
Mandatory Refresher Course For Licensed Tourist Guides
2018 Multi-Language Proficiency Test Dates Schedule
LTA-STB-TP-URA Advisory: Extension of Car-Free Sunday SG to 2018 with Coach Drop / Pick Up arrangements
Amendment to the Travel Agents Act and Travel Agents Regulation
Iconic Raffles Hotel Singapore To Embark On Restoration Programme
Conditions for Renewal of Tourist Guide Licence
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
The Conditions of Licence Tourist Guide Must Adhere
 


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Travel Agents and Tourist Guides (T2AG) Update at the Singapore Sports Hub on Wednesday, 28 February 2018
Dear Tourist Guides

Greetings from STB Tour & Industry Development team!

The STB Tour and Industry Development Department will be organising the Travel Agents and Tourist Guides (T2AG) Update at the Singapore Sports Hub on Wednesday, 28 February 2018.

The programme will include:

Presentations on Upcoming Tourism Events and Products
Tourism Performance
I Light Marina Bay
Presentation on The Lion King Musical
Professional Development Course Sharing Session
The Great Singapore Sale
Singapore International Jazz Festival
Professional Development Course sharing session
Presentation on Singapore Sports Hub
Story of Vanda Miss Joaquim
Walkthrough Experience of Singapore Sports Hub for Tourist Guides
Brand Industry Briefing for Travel Agents
Feedback Sessions accompanied by refreshments for Travel Agents and Tourist Guides
Note: Programme and Presentation listing is subject to change.
Correct as @ 6 February 2018

1)Registration is on first-come-first-served basis via the e-registration only. In view of the limited seating capacity, a maximum of two representatives per Travel Agency and individual Tourist Guides will be accepted.
2)A confirmation email will be sent to all successful registrants 4-working days prior to the event day.
3)To avoid any disappointment, tourist guides are advised to register latest by Monday, 19 February 2018.
4)STB reserves the right to close the registration earlier than 19 February 2018 once all seats are filled.
5)For further enquiries, please contact Ms Iriyani Mopim at Tel: 6831 3714.

To RSVP, please go to https://www.stb.gov.sg/trade-events/events/Pages/T2AG-Update-at-Singapore-Sports-Hub.aspx

Yours faithfully

Tour & Industry Development Department
Singapore Tourism Board


Announcement Date: 09-02-2018
Attachment: 1.  edm.jpg
2.  Annex A_Auditorium_Directions.pdf

Tourist Guide Code Of Conduct And Ethics
A Workgroup consisting of representatives from the Society of Tourist Guides (Singapore), Tour Guide Chapter and Singapore Tourism Board have developed a Code of Conducts and Ethics (CCE) for the Tourist Guide (TG) profession. This CCE is created by TGs for TGs and will help to project a positive image of TGs to both locals and tourists and show the TGs' commitment to maintain the standards of professional conduct that are being established. There will be no penalties attached to this CCE.

Attached please find a copy of the CCE for your reference.


Announcement Date: 07-02-2018
Attachment: 1.  CCE cover letter.pdf
2.  CCE Brochure.PDF

Mandatory Refresher Course For Licensed Tourist Guides
Dear Tourist Guides

The Singapore Tourism Board (STB) has appointed Tourism Management Institute of Singapore (TMIS) to be the training provider for the Tourist Guide Mandatory Refresher Course (MRC), which is part of the licence renewal condition. About 20 MRC sessions will be conducted about 5 months prior, for TGs whose licences are expiring.

In response to feedback, more lead time has been provided to Mandarin-speaking TGs to build their English proficiency. Hence, TGs have the option of completing their MRC in either English or Mandarin in the first three of years of implementation (2016 - 2018), following which the MRC will be conducted only in English. TGs looking to improve their English proficiency may enroll in the WSQ Workplace Literacy (WPL) English course under SkillsFuture Singapore's employability skills initiative. Upon completion of the programme, TGs will be awarded 7 PDC hours.

Please contact the following WPL training providers for course details.

Kaplan Professional http://www.kaplan.com.sg/

Mendaki Sense http://www.mendaki.org.sg/

NTUC LearningHub http://www.ntuclearninghub.com/

SSA Consulting http://www.ssagroup.com/

Training Vision Institute http://www.trainingvision.com.sg/

Best Regards,
Ooin Tze Sern
Senior Officer | Tourist Guide Licensing
Singapore Tourism Board


Announcement Date: 22-01-2018
Attachment: none

2018 Multi-Language Proficiency Test Dates Schedule
The Multi-Language Proficiency Tests will be scheduled on weekdays (0800hrs-1800hrs) except National public holidays.

Please note that STB reserves the right to:
a) Change the examination dates if necessary.
b) Postpone or cancel the examination if the minimum number of registration is not met.

All queries can be made to [email protected]

Thank you.

Regards,
Tourist Guide Licensing Department


Announcement Date: 15-01-2018
Attachment: 1.  2018 MLPT Schedule.pdf

LTA-STB-TP-URA Advisory: Extension of Car-Free Sunday SG to 2018 with Coach Drop / Pick Up arrangements
Dear Touirst Guides

Please be informed that the Car-Free Sunday SG is extended to 2018 and the upcoming dates are as follows:
28 January
25 March
27 May
29 July
28 October
30 December

Due to this, there will be road closures in the Civic District and CBD area. Please refer to Appendix A for the road closure map.

Civic District
Full closure: St Andrew's Road, Connaught Drive, Fullerton Road - 5am to 12.30pm
Lane closure: Stamford Road - 5am to 12.30pm

CBD
Full closure: Cecil Street, Robinson Road, Telok Ayer Street, Amoy Street, Stanley Street - 5am to 12.30pm
Lane closure: Collyer Quay, Maxwell Road - 5am to 12.30pm

Note that coach parking will not be possible along Anderson Bridge, Connaught Drive, Lau Pa Sat along Shenton Way and Telok Ayer Street from 5am to 12.30pm. As such, coaches are advised to park at the Raffles Boulevard Coach Park.

Thank you for your understanding and co-operation on the above.

Best Regards,
Ooin Tze Sern
Senior Officer | Tourist Guide Licensing
Singapore Tourism Board


Announcement Date: 15-01-2018
Attachment: 1.  Coach Advisory_Appendix A.pdf