Soft Launch of Area Tourist Guide Scheme
Delay in restoration works of the Merlion Statue at the Merlion Park tentatively from 1 October to 9 December 2018.
Tourist Guide Circular 10
PDC Prospectus Jul - Dec 2018
Closure of The Changi Chapel & Museum for major revamp
Tourist Guide Code Of Conduct And Ethics
Mandatory Refresher Course For Licensed Tourist Guides
2018 Multi-Language Proficiency Test Dates Schedule
LTA-STB-TP-URA Advisory: Extension of Car-Free Sunday SG to 2018 with Coach Drop / Pick Up arrangements
Amendment to the Travel Agents Act and Travel Agents Regulation
Advisory on Temporary Closure of Spring Street Carpark and Spring Street
The Conditions of Licence Tourist Guide Must Adhere
 


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  Bulletin

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Tourist Guide Code Of Conduct And Ethics
A Workgroup consisting of representatives from the Society of Tourist Guides (Singapore), Tour Guide Chapter and Singapore Tourism Board have developed a Code of Conducts and Ethics (CCE) for the Tourist Guide (TG) profession. This CCE is created by TGs for TGs and will help to project a positive image of TGs to both locals and tourists and show the TGs' commitment to maintain the standards of professional conduct that are being established. There will be no penalties attached to this CCE.

Attached please find a copy of the CCE for your reference.


Announcement Date: 07-02-2018
Attachment: 1.  CCE cover letter.pdf
2.  CCE Brochure.PDF

Mandatory Refresher Course For Licensed Tourist Guides
Dear Tourist Guides

The Singapore Tourism Board (STB) has appointed Tourism Management Institute of Singapore (TMIS) to be the training provider for the Tourist Guide Mandatory Refresher Course (MRC), which is part of the licence renewal condition. About 20 MRC sessions will be conducted about 5 months prior, for TGs whose licences are expiring.

In response to feedback, more lead time has been provided to Mandarin-speaking TGs to build their English proficiency. Hence, TGs have the option of completing their MRC in either English or Mandarin in the first three of years of implementation (2016 - 2018), following which the MRC will be conducted only in English. TGs looking to improve their English proficiency may enroll in the WSQ Workplace Literacy (WPL) English course under SkillsFuture Singapore's employability skills initiative. Upon completion of the programme, TGs will be awarded 7 PDC hours.

Please contact the following WPL training providers for course details.

Kaplan Professional http://www.kaplan.com.sg/

Mendaki Sense http://www.mendaki.org.sg/

NTUC LearningHub http://www.ntuclearninghub.com/

SSA Consulting http://www.ssagroup.com/

Training Vision Institute http://www.trainingvision.com.sg/

Best Regards,
Ooin Tze Sern
Senior Officer | Tourist Guide Licensing
Singapore Tourism Board


Announcement Date: 22-01-2018
Attachment: none

2018 Multi-Language Proficiency Test Dates Schedule
The Multi-Language Proficiency Tests will be scheduled on weekdays (0800hrs-1800hrs) except National public holidays.

Please note that STB reserves the right to:
a) Change the examination dates if necessary.
b) Postpone or cancel the examination if the minimum number of registration is not met.

All queries can be made to [email protected]

Thank you.

Regards,
Tourist Guide Licensing Department


Announcement Date: 15-01-2018
Attachment: 1.  2018 MLPT Schedule.pdf

LTA-STB-TP-URA Advisory: Extension of Car-Free Sunday SG to 2018 with Coach Drop / Pick Up arrangements
Dear Touirst Guides

Please be informed that the Car-Free Sunday SG is extended to 2018 and the upcoming dates are as follows:
28 January
25 March
27 May
29 July
28 October
30 December

Due to this, there will be road closures in the Civic District and CBD area. Please refer to Appendix A for the road closure map.

Civic District
Full closure: St Andrew's Road, Connaught Drive, Fullerton Road - 5am to 12.30pm
Lane closure: Stamford Road - 5am to 12.30pm

CBD
Full closure: Cecil Street, Robinson Road, Telok Ayer Street, Amoy Street, Stanley Street - 5am to 12.30pm
Lane closure: Collyer Quay, Maxwell Road - 5am to 12.30pm

Note that coach parking will not be possible along Anderson Bridge, Connaught Drive, Lau Pa Sat along Shenton Way and Telok Ayer Street from 5am to 12.30pm. As such, coaches are advised to park at the Raffles Boulevard Coach Park.

Thank you for your understanding and co-operation on the above.

Best Regards,
Ooin Tze Sern
Senior Officer | Tourist Guide Licensing
Singapore Tourism Board


Announcement Date: 15-01-2018
Attachment: 1.  Coach Advisory_Appendix A.pdf

Amendment to the Travel Agents Act and Travel Agents Regulation
The Travel Agents Act and Travel Agents Regulations have been amended to enhance consumer protection measures and better position the travel agent industry to grow and thrive in a rapidly evolving tourism landscape. The changes will take effect in phases from 1 January 2018.

For more information on the amendments, please refer to the attached guide.



Announcement Date: 02-01-2018
Attachment: 1.  Guide on the amendments to the Travel Agents Act and Travel Agents Regulations.pdf